Customer reviews for individual Alignova products are aggregated on each product page, where they can be filtered by star rating and read in their original context. This page exists to summarize the Alignova review program and to explain how the company handles ratings, moderation, and authenticity.
Where to find product-specific reviews
Every Alignova product page displays a reviews section beneath the bundle builder. The section includes:
- An aggregate star rating, calculated as a straight arithmetic mean across all verified reviews.
- Filter controls to view reviews by star rating (1 through 5).
- Individual review cards showing the reviewer's first name, star rating, review date, and full review text.
To view reviews for the flagship Alignova posture corrector, visit the posture corrector product page.
How Alignova collects reviews
Alignova solicits reviews exclusively from verified purchasers. Approximately twenty (20) days after the recorded delivery date — long enough for the customer to have evaluated the product through the recommended introduction protocol — Alignova sends a single review-request email. Customers may submit a review through that email, decline by ignoring it, or unsubscribe from future review requests. Alignova does not pay reviewers, does not offer discounts in exchange for reviews, and does not solicit reviews from non-purchasers.
Moderation and authenticity
Alignova publishes reviews substantially as submitted. The following are the only modifications made by Alignova:
- Removal of personally identifying information (full names, email addresses, phone numbers, postal addresses) for the reviewer's safety.
- Removal of links to third-party sites that violate the Alignova Terms of Service.
- Redaction of profanity directed at individuals (criticism of the product itself is preserved verbatim).
- Rejection of reviews that are clearly fraudulent (e.g., reviews for products the customer did not purchase) or that contain unlawful content.
Alignova does not adjust star ratings, does not selectively suppress negative reviews, and does not commission third-party reviews. Negative reviews are published alongside positive ones; the role of the rating system is to give prospective customers an honest picture, not a promotional one.
How to submit a review
If you have purchased an Alignova product and want to submit a review without waiting for the email request, you may do so directly on the relevant product page. Look for the "Write a review" control beneath the reviews section. You will be asked for your star rating, review text, and the email address associated with your order; the email is used for verification only and is not published.
Reporting a review
If you believe a published review is fraudulent, defamatory, or otherwise in violation of the Alignova Terms of Service, email support@alignovastore.com with a link to the review and a brief description of the concern. Alignova will investigate and remove the review if warranted, typically within five (5) business days.
Aggregate sentiment, not medical evidence
Customer reviews reflect individual subjective experience. They are not clinical evidence, do not substitute for medical advice, and should not be interpreted as a guarantee of outcomes for any other customer. The Alignova product warranty, satisfaction guarantee, and refund terms are the same for every customer regardless of how others have rated the product.